Shipping & Returns Policy

Shipping & Returns Policy for UfirstTech Gadgets:

Shipping & Returns Policy

Shipping Policy

At UfirstTech Gadgets, we aim to deliver your tech essentials quickly and efficiently across Nigeria.

1. Nationwide Delivery:
We offer delivery to all cities and states within Nigeria.

2. Delivery Methods:
Choose from our flexible delivery options:

• Waybill (interstate transport)
• Warehouse Pickup
• Home Delivery

3. Fast Delivery Timeline:
All orders placed today are processed and shipped within 24 hours and delivered the next day (24–48 hours delivery window).

4. Shipping Rates:

• Flat-Rate Shipping – Standard, affordable rate across most cities.
• City-Based Shipping Rates – Accurate pricing based on your delivery location.
• Free Shipping – Automatically applied to all orders above ₦100,000.

5. Order Processing Time:
We process all orders within 24 hours of payment confirmation.

6. Order Tracking:
Tracking details will be provided once your order is dispatched.

Returns & Exchanges Policy

Your satisfaction is our priority. If you’re not happy with your order, we’re here to help.

1. Return Window:
Items can be returned within 3 days of delivery.

2. Eligible Returns:
We accept returns only if:

• The item is in unopened packaging
• The item is faulty or damaged
• The wrong product was delivered

3. Return Shipping Cost:
UfirstTech Gadgets will cover the cost of return shipping for eligible return cases.

4. Refunds & Exchanges:
We offer product exchanges only. No monetary refunds are issued.

5. Non-Returnable Items:
Items that have been unboxed or used are not eligible for return.

For any shipping or return inquiries, feel free to contact us at order@ufirsttech.com.ng.